BY Publishing — Support

Effective date: August 3, 2026

BY Publishing is a publishing brand operated by EYE AM STUDIOS, LLC. References to BY Publishing describe products, publications, and storefront experiences offered through EYE AM STUDIOS, LLC.

Contact

For order, access, delivery, or product questions, contact BY Publishing support operated by EYE AM STUDIOS, LLC:

Email: support@eyeamstudios.com

What to include

• The email address used at purchase.
• Product name and version, if known.
• A concise description of the issue.
• Screenshots or error messages when relevant.

Delivery and access support

Support for downloads, entitlements, and update access is handled against authoritative order and entitlement records—not checkout redirect state alone.

Product setup support

For local-first products, support covers delivery access, documented setup steps, browser compatibility guidance, and backup/export procedures described in the product documentation. Support does not include on-site home services, data recovery from unbacked-up local files, or professional inspection or legal advice.

Related policies

See the Refund Policy, Product License, and Terms of Use.

Governing legal entity: EYE AM STUDIOS, LLC